Privacy Policy

Privacy Policy

Introduction

Welcome to https://aurora-family-law-mediation.denverlegal.net (hereinafter referred to as “Aurora Family Law Mediation,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with numerous international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Transparency and Accountability Law (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protected Data Privacy Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party platforms, applications, or services accessed through links or integrations on our site. These external entities have their own privacy policies governing the collection and use of your information, so it is important to review them before engaging with such services.

Processing Activities

This policy describes how we handle personal data when:

  • You utilize our applications, services, or platforms as an authorized user
  • You visit or interact with our websites linked to this Privacy Policy
  • We communicate with you via email, calls, text messages, or other channels

Personal Data Collection

We collect a variety of personal information from users for legitimate business purposes and to enhance our services. The types of data collected include:

  • Account Information: Details related to your registration and account creation, such as username, email address, and password hashes.
  • Payment Information: Credit card details, billing addresses, and transaction records required for processing payments.
  • Financial Information: Data about your financial status or transactions when you use our financial services or make purchases.
  • Purchase Information: Records of products or services purchased through our platform, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geolocation information provided when you use our services on a mobile device.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to us or through our platform.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts for seamless access.
  • Product Information: Data about products you view, search for, or purchase on our website.

We collect this data through various methods, including direct user input, tracking technologies, and third-party service providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website and services. They allow us to recognize you as a user, maintain session times, and ensure secure access.
  • Preference Cookies: Used to remember your preferences and customization settings, such as language selection or layout choices.
  • Analytics Cookies: Help us analyze user behavior on our site, track trends, and gather insights for service improvements.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes outlined in this policy or as required by law. The retention periods vary based on the type of data and its use:

  • Account information and transaction records are typically retained for the duration of your account’s active status and for a period after that to comply with legal obligations.
  • Financial and payment data may be stored for longer periods due to regulatory requirements and fraud prevention measures.
  • We delete or anonymize data that is no longer required for its original purpose unless necessary for legal, tax, or accounting reasons.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal information:

  • Access: The right to request access to the personal data we hold about you and to know how it is being used.
  • Rectification: The right to have inaccurate or incomplete personal data corrected.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances, such as when processing is no longer necessary.
  • Restriction: The right to limit the use of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to processing activities based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer at [email protected].

Changes to Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any significant changes will be notified through a prominent notice on our website or by directly contacting registered users. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Postal Address: Privacy Team, Aurora Family Law Mediation, [Address], [City, State, ZIP Code]